TASIKMALAYA, Thecuy.com – Because of a faulty door lock, a nutrition expert was reportedly trapped inside the Cigantang Nutrition Fulfillment Service Unit (SPPG) office in Mangkubumi sub-district, Tasikmalaya city, early Thursday morning.
The alarming situation was eventually resolved by the Tasikmalaya City Fire and Rescue (Damkar) Agency.
Unit 2 rescuers were dispatched to conduct the evacuation after colleagues’ attempts to open the door themselves proved unsuccessful.
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The Head of the Fire and Rescue Division at Tasikmalaya City BPBD, Erik Yowanda, verified that the incident took place.
“Yes, it’s true,” Erik said during confirmation on Friday (4/9/2026).
According to a swift assessment by Tasikmalaya City Fire Services, the case was reported at approximately 04.00 WIB.
Five minutes later, the responders set out for the location and arrived at roughly 04.20 WIB.
The Unit 2 team, composed of Alidza Abdurrahman, Nizar Pebrian Zen, and Rizki Syahrillah, then performed on-site operations.
The rescue operation started at 04.22 WIB and ended near 04.42 WIB.
Consequently, it took the rescuers about 20 minutes to free the nutrition specialist from the room.
The issue was not that the door suddenly refused to open.
The informant stated that the door lock had been defective for a few days beforehand.
However, the lock occasionally still worked, leading the issue not to be seen as completely critical.
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Eventually, when they tried to open the door in the early hours, the lock malfunctioned again.
A number of colleagues attempted a self-rescue. Nevertheless, the door stayed closed.
In that scenario, the informant then called the Tasikmalaya City Fire Department for help.
The responders arrived and executed the response following the standard operating procedure (SOP).
The occurrence serves as a reminder that seemingly trivial facility defects, such as a broken door lock, can develop into serious matters when they happen at an inopportune moment and under unfavorable circumstances.
Fortunately, the rescue operation went smoothly without any reported complications during the intervention.
The Tasikmalaya City Fire Department classified the incident as a non-fire human rescue case, not a fire event.
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