GARUT, Thecuy.com – The parking system at the tourist site has drawn attention after numerous visitors complained about repeated parking fees in the Cipanas area.
In response, the Garut Regency Department of Tourism and Culture (Disparbud) will summon the third‑party operator responsible for managing the Cipanas Tourist Site.
This move aims to reorganize and review the parking management system in the flagship tourist area to ensure it becomes more transparent, fair, and integrated.
Advocate for the Pamegatan‑Singajaya road in Garut to become a provincial road; the New Market area in Garut will be renovated, with temporarily relocated street vendors.
Head of the Garut Regency Department of Tourism and Culture, Beni Yoga Gunasantika, said that the complete management of the Cipanas tourism area has been handed over entirely to a third party, namely PT CI.
Nevertheless, in practice on the ground, parking area management still involves local residents.
“Cipanas has now been fully handed over to the third party. This is also one of our concerns regarding parking management,” he said on Tuesday, 18 August 2026.
He noted that the management team is not yet able to handle everything directly and still relies on involvement from local residents.
Beni added that the management team also complains about the lack of a formal cooperation scheme or accountability memorandum (MoU) with the on‑site parking operators.
Therefore, the Garut Regency Department of Tourism and Culture has taken swift action by conducting coaching and summoning the managers.
“We plan to try calling the management team. We want to discuss what the future holds, so that the parking arrangement and rates can become more comprehensive, fair, and equitable for tourists,” he said.
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The Garut Regency Government hopes that in the future the entire management system at the Cipanas Tourist Site can be fully integrated under the management team without involving other parties that could confuse visitors.
“Our hope for the future is that the management will be fully integrated by the management team, no longer involving other parties,” he said.
He wants to focus on repairing and enhancing the image of Cipanas Tourism because the hot spring resort holds a unique iconic status for Garut. (Agi Sugiana)
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